Furniture Factory Outlet's FAQ's Why don’t you list prices on-line for all of your furniture? Our inventory changes constantly. We have limited quantities and one of a kind items, therefore, prices we list today may not be available tomorrow. What kind of savings do you offer? When manufacturers overproduce or retailers cancel their orders, we purchase at huge discounts. This can amount to savings of 20-30% or more below retail prices. Do you offer delivery and what is the cost? We do not offer delivery trucks. This is one of the ways we save customers money. We can help you arrange delivery if you desire. What types of payments do you accept? We accept cash, checks, and most major credit cards. We've also got a great No Credit Check financing plan & free lay-a-way. Or apply on-line for a FFO Credit Card. Check out the FINANCING page on the website for more information!! How can I apply for an FFO credit card? You can apply for a store credit card at any of our store locations or apply on-line thru the link located on our home page. How can I find out which stores carry a specific item? Visit any of our stores and our salespeople will be happy to help you. Can I get a Furniture Factory Outlet catalog? Our inventory always changes; therefore, a catalog would be outdated before it was printed. How can I apply for a job at Furniture Factory Outlet? Click on the JOBS link at the top of the page for information regarding current job openings at FFO and to download an application. You can submit an application, resume, or letter of intent one of three ways: -Mail it to: 901 Industrial Park Rd., Muldrow, OK 74948. -Email it to: adv@ffoutlet.com. -Or visit one of our stores and deliver it personally. While you're there, feel free to speak with one of our sales managers. Are items available for purchase on the Internet? At this time, FFO does not sell its products, or authorize the sale of our products, through the internet. If you live nearby, we would love for you to stop by our showroom and view our selection. What is your warranty/guarantee policy? Our furniture is covered under a full manufacturer’s warranty. Please contact the location of purchase for assistance with all warranty issues. What is the Return Policy? We want our customers to be happy with their purchases. We will do whatever it takes along with the manufacturer to assure your satisfaction. Do you sell Gift Certificates, if so can I purchase one on-line? Gift certificates can be purchased at any of our store locations. They are not, however, available on-line. What are your store hours? All of our 27 stores are open 7 days a week. Monday thru Friday 9-8, Saturdays 9-6, and Sundays from 12-5. What number can I call for customer service? |